We apologize for any errors your budget has experienced. If you would like to report a new issue or would like us to follow up with you about one of those listed below, please fill out the Feedback form or send us an email.
Current Errors & Outages
No errors or outages to report at this time.
Resolved Errors & Outages
Date: June 24, 2019
Time: 3:11 PM CDT
Status: Resolved
Details: Update system failed to find user's form file and crashed as a result. Repaired script continues update process even if old form cannot be found.
Date: May 21, 2019
Time: 7:45 PM CDT
Status: Resolved
Details: User reported error preventing creation of new categories. Repair included in May 23 update.
Date: April 18, 2019
Time: 11:26 AM CDT
Status: Resolved
Details: Update process failed due to permissions error. The update system will now give the user directions to log out of any additional Google accounts before proceeding. (Only the owner of the spreadsheet can install updates. In rare instances, Google chooses to run the update program with a second account the user is logged into simultaneous with their account linked to BudgetForLife.)
Date: February 26, 2019
Time: 2:18 PM CST
Status: Resolved
Details: Update process failing to find folder old spreadsheet belongs to. Expect repair within hours.
Date: January 28, 2019
Time: 4:30 PM CST
Status: Resolved
Details: Budgets with a category named "Giving" (not case-sensitive) have some rows in their Budget sheet shifted downward. Bug repaired in April 7 update.
Date: January 21, 2019
Time: 12:17 PM CST
Status: Resolved
Details: Users logged into multiple Google accounts or using an account without ownership privileges cannot initiate or update form. Users are now reminded to log out of other Google accounts.
Date: January 20, 2019
Time: 1:46 PM CST
Status: Resolved
Details: File location error while creating new blank budget for next 12 months. Action can now only be performed by owners of the spreadsheet.
Date: January 14, 2019
Time: 12:18 PM CST
Status: Resolved
Details: Designations sheet rows deleted during update for budgets with more than 25 Cash Out or Cash In categories.
Date: January 12, 2019
Time: 7:37 PM CST
Status: Resolved
Details: Update process failing for users logged into multiple Google accounts at once. As there is no known workaround in Google Apps Script at this time, users now receive a message asking them to log out of other accounts and try again.
Date: January 12, 2019
Time: 3:37 PM CST
Status: Resolved
Details: Google Apps Script Spreadsheet service failing during update.
Date: January 12, 2019
Time: 8:45 AM CST
Status: Resolved
Details: "Get My Budget" button failing due to Google server timeout.
Date: January 1, 2019
Time: 4:46 PM CST
Status: Resolved
Details: Budgets with more than 25 Cash Out or Cash In categories inserting too many rows on Designations sheet causing December 23 update to fail.
Time: 3:11 PM CDT
Status: Resolved
Details: Update system failed to find user's form file and crashed as a result. Repaired script continues update process even if old form cannot be found.
Date: May 21, 2019
Time: 7:45 PM CDT
Status: Resolved
Details: User reported error preventing creation of new categories. Repair included in May 23 update.
Date: April 18, 2019
Time: 11:26 AM CDT
Status: Resolved
Details: Update process failed due to permissions error. The update system will now give the user directions to log out of any additional Google accounts before proceeding. (Only the owner of the spreadsheet can install updates. In rare instances, Google chooses to run the update program with a second account the user is logged into simultaneous with their account linked to BudgetForLife.)
Date: February 26, 2019
Time: 2:18 PM CST
Status: Resolved
Details: Update process failing to find folder old spreadsheet belongs to. Expect repair within hours.
Date: January 28, 2019
Time: 4:30 PM CST
Status: Resolved
Details: Budgets with a category named "Giving" (not case-sensitive) have some rows in their Budget sheet shifted downward. Bug repaired in April 7 update.
Date: January 21, 2019
Time: 12:17 PM CST
Status: Resolved
Details: Users logged into multiple Google accounts or using an account without ownership privileges cannot initiate or update form. Users are now reminded to log out of other Google accounts.
Date: January 20, 2019
Time: 1:46 PM CST
Status: Resolved
Details: File location error while creating new blank budget for next 12 months. Action can now only be performed by owners of the spreadsheet.
Date: January 14, 2019
Time: 12:18 PM CST
Status: Resolved
Details: Designations sheet rows deleted during update for budgets with more than 25 Cash Out or Cash In categories.
Date: January 12, 2019
Time: 7:37 PM CST
Status: Resolved
Details: Update process failing for users logged into multiple Google accounts at once. As there is no known workaround in Google Apps Script at this time, users now receive a message asking them to log out of other accounts and try again.
Date: January 12, 2019
Time: 3:37 PM CST
Status: Resolved
Details: Google Apps Script Spreadsheet service failing during update.
Date: January 12, 2019
Time: 8:45 AM CST
Status: Resolved
Details: "Get My Budget" button failing due to Google server timeout.
Date: January 1, 2019
Time: 4:46 PM CST
Status: Resolved
Details: Budgets with more than 25 Cash Out or Cash In categories inserting too many rows on Designations sheet causing December 23 update to fail.